Support & Contact
Questions about AERO, the mobile app, your account, or a facility listing? We're here to help — pilots and facility owners alike.
Email Support
The fastest way to reach the AERO team for account questions, bug reports, mobile app issues, or feedback.
Phone
Prefer to talk? Call us during US business hours (9am–5pm ET, Monday–Friday).
Response Time
We aim to respond to every email within 1–2 business days. Urgent issues affecting an upcoming flight are prioritized — mention your tail number and ETA so we can help faster.
Privacy & Data
Review our privacy policies, manage your privacy choices, and exercise your data rights in the Privacy Center.
Facility Owners
Want to claim or update your FBO, flight school, or service listing? Start with Get Listed, or email us and we'll walk you through it.